Terms and Conditions for The Floral Loft
Effective Date: 14-October-2024
Welcome to The Floral Loft! By accessing or using our website, you agree to comply with and be bound by these terms and conditions. Please read them carefully.
1. Acceptance of Terms
By using this website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please refrain from using our website.
2. Use of the Website
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You must be at least 18 years old to place an order.
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You agree to use the website only for lawful purposes and in a manner that does not infringe on the rights of others.
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You will not engage in any activities that disrupt or interfere with the website.
3. Products and Services
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All products and services are subject to availability. We reserve the right to limit quantities.
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Prices are subject to change without notice. The price charged will be the price in effect at the time the order is placed.
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We strive for accuracy in product descriptions but do not guarantee that descriptions are error-free.
4. Orders and Payments
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By placing an order, you are making an offer to purchase a product, subject to these terms.
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We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraud.
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Payment must be made at the time of order. We accept various payment methods as specified on our website.
5. Refund and Return Policy
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Due to the perishable nature of our products, we do not accept returns.
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If you receive a damaged product or one that does not match your order, please contact us within 24 hours for resolution.
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Refunds or exchanges will be considered on a case-by-case basis, primarily for quality issues or delivery errors.
6. Privacy Policy
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We value your privacy and are committed to protecting your personal information.
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We collect personal information necessary for processing orders, such as your name, address, email, and payment details. This information is used solely for order fulfillment and communication.
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We do not sell or rent your personal information to third parties.
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We implement industry-standard security measures to safeguard your information.
7. Delivery Policy
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We aim to deliver your order on the specified date, but cannot guarantee exact delivery times.
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You are responsible for providing accurate delivery information. We are not liable for delays or non-delivery caused by incorrect information.
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If delivery cannot be completed due to unforeseen circumstances, we will attempt to contact you to arrange redelivery or pickup.
8. Intellectual Property
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All content on this website, including text, graphics, logos, and images, is the property of The Floral Loft and is protected by copyright and trademark laws.
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Unauthorized use of any content may violate copyright, trademark, and other laws.
9. Limitation of Liability
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To the fullest extent permitted by law, The Floral Loft is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased.
10. Governing Law
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These terms are governed by the laws of North Carolina, USA. Any disputes arising from these terms will be resolved in the courts of North Carolina, USA.
11. Changes to Terms
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We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website.
12. Contact Information
For questions regarding these terms and conditions, please contact us at:
The Floral Loft
9507 Hartington Place
Charlotte, NC 28269
(919) 454-8180